Technology Questions - Who to call for what
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Panopto | Training:
Panopto Support Documentation and videos: http://support.panopto.com/content/contact- panopto-support
Contact Faculty Center at x2186 or facultycenter@curry.edu Problems: contact Panopto at 1-855-765-2341 or support@panopto.com All Student inquiries should be directed to Panopto |
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Digication | Training:
Digication Knowledge Base: https://support.digication.com/hc/en-us/articles/235180287-Getting-Started-with-New-Digication
Contact Faculty Center at x2186 or facultycenter@curry.edu
Course Design Consultation contact Christine Sacco at x2042 or csacco@curry.edu Problems: contact Digication at 1-888-342-3444 or support@digication.com All Students inquiries should be directed to Digication |
| Classroom | For questions on set up of classrooms or problems with equipment contact Tech Center at x2911 or support@curry.edu |
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Blackboard | Course Design Consultation and/or enrollment in the Blackboard Readiness Course contact Christine Sacco at x2042 or csacco@curry.edu
Training:
Guidesheets on the portal – https://my.curry.edu/web/faculty/resources-and-guidesheets Contact Faculty Center at x2186 or facultycenter@curry.edu Problems: contact the Tech Center at x2911
All Student inquiries contact the Tech Center at x2911 |
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Qualtrics | Training:
Qualtrics University - http://www.qualtrics.com/university/researchsuite/ Survey Design: contact Jennifer Dunne at x2271, jdunne1213@curry.edu Problems: contact Qualtrics at 1-800-340-9194 or through the "Support & Feedback" button in the top right hand corner of Qualtrics.com |
| Banner/CWIS | For online Staff training, see the Banner/CWIS portal tab (under Technology). For questions about, or to report a problem contact the Tech Center at x2911 or support@curry.edu |
| Various Software | Tutorials for many different software programs can be found in the Lynda application, which is available under the Quick Launch section of the Portal and via the Boston Public Library. |
| Office Equipment | For questions about or to report a problem with a computer, printer, network access contact the Tech Center at x2911 or support@curry.edu |
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SmartBoard | Training: contact the Faculty Center at x2186 or facultycenter@curry.edu
Problems in the classroom: contact Tech Center at x2911 or support@curry.edu |
| Portal
My.curry.edu |
Technical Problems or questions contact the Tech Center at x2911 or support@curry.edu |
| Blackboard Collaborate | Guidesheets on Portal: https://my.curry.edu/web/faculty/instructional-design-and-technology
For one-on-one assistance, contact facultycenter@curry.edu |
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Library Resources | For questions on Primo, Interlibrary Loan, and other library services contact Levin Library at x2177, via text 617-300-0842, or via email, chat, or to schedule an appointment through the Libguide at http://curry.libguides.com/c.php?g=128015 |