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Technology Questions - Who to call for what

 

 

 

 

 

Panopto

Training:

 

Panopto Support Documentation and videos: http://support.panopto.com/content/contact- panopto-support

 

Contact Faculty Center at x2186 or facultycenter@curry.edu

Problems: contact Panopto at 1-855-765-2341 or support@panopto.com All Student inquiries should be directed to Panopto

 

 

 

 

 

Digication

Training:

 

Digication Knowledge Base: https://support.digication.com/hc/en-us/articles/235180287-Getting-Started-with-New-Digication

 

Contact Faculty Center at x2186 or facultycenter@curry.edu

 

Course Design Consultation contact Christine Sacco at x2042 or csacco@curry.edu Problems: contact Digication at 1-888-342-3444 or support@digication.com

All Students inquiries should be directed to Digication

Classroom

For questions on set up of classrooms or problems with equipment contact Tech Center at x2911 or support@curry.edu

 

 

 

 

 

Blackboard

Course Design Consultation and/or enrollment in the Blackboard Readiness Course contact Christine Sacco at x2042 or csacco@curry.edu

 

Training:

 

Guidesheets on the portal – https://my.curry.edu/web/faculty/resources-and-guidesheets Contact Faculty Center at x2186 or facultycenter@curry.edu

Problems: contact the Tech Center at x2911

 

All Student inquiries contact the Tech Center at x2911

 

 

 

Qualtrics

Training:

 

Qualtrics University - http://www.qualtrics.com/university/researchsuite/ Survey Design: contact Jennifer Dunne at x2271, jdunne1213@curry.edu

Problems: contact Qualtrics at 1-800-340-9194 or through the "Support & Feedback" button in the top right hand corner of Qualtrics.com

Banner/CWIS

For online Staff training, see the Banner/CWIS portal tab (under Technology). For questions about, or to report a problem contact the Tech Center at x2911 or support@curry.edu

Various Software

Tutorials for many different software programs can be found in the Lynda application, which is available under the Quick Launch section of the Portal and via the Boston Public Library.

Office Equipment

For questions about or to report a problem with a computer, printer, network access contact the Tech Center at x2911 or support@curry.edu

 

SmartBoard

Training: contact the Faculty Center at x2186 or facultycenter@curry.edu

 

Problems in the classroom: contact Tech Center at x2911 or support@curry.edu

Portal

 

My.curry.edu

 

Technical Problems or questions contact the Tech Center at x2911 or support@curry.edu

Blackboard Collaborate

Guidesheets on Portal: https://my.curry.edu/web/faculty/instructional-design-and-technology

 

For one-on-one assistance, contact facultycenter@curry.edu

 

Library Resources

For questions on Primo, Interlibrary Loan, and other library services contact Levin Library at x2177, via text 617-300-0842, or via email, chat, or to schedule an appointment through the Libguide at http://curry.libguides.com/c.php?g=128015